Typebot - $30k MRR, Build chatbots visually. Growth & Insights

3 May 2024

$30K MRRRevenue MRR

SaasCategory

SubscriptionsBusiness Model

Monorepo, Cloudflare, SentryTech stack

Typebot ->

All our content is created manually, without using AI to write it (we use it rarely only for grammar corrections). In an era of exponentially increasing useless information, we will stand out by creating high-quality and valuable knowledge

👀 How was the idea born?

I've often been told that if you don't have a project idea, copy what's working and add your vision to it. That's what I did. I love Typeform (a tool that allows you to create beautiful step-by-step forms) and I wanted to create a Typeform alternative. I looked at the market and discovered Landbot. I immediately fell in love with their conversational experiences. But I was not a fan of their building experience. That's when I decided that I'll be working on a Landbot alternative, with my vision: Freedom and Ease of use.

To build that kind of chatbots, you need a tool that gives you enough freedom to closely tie it to your business logic. The build experience should be a reliable and fun experience. You also need a space where you can analyse your results so that you can incrementally improve your bots.

This is what Typebot provides

🚀 From 0 to 1

How had you tested an idea? Have u build a simple waitlist or mvp instead?

MVP in 2 months, official launch on LinkedIn.

Insight

💡

The idea did not need to be tested because the market exists (all chatbot builders attest of this). It's only a matter of taking a thin slice of it

🔮 How did you get your first 100 paying customers?

47 customers after ~2 years. The first pricing plan (the most popular) grew from $15 to $39 today.

What helped me bootstrap my product is doing a lifetime deal campaign on SaaS Mantra It helped me get ~700 early adopters who would eventually become a fan of the product. It also allowed me to feel less alone

After the lifetime deal campaign, I didn't have a clear strategy but just build a great product and don't forget to spread the word (Twitter / Linkedin / Reddit)

💰 Revenue 2024

💻 How do you deal with customer support? Any lifehacks?

Well, I write great documentations with Mintlify and record videos with Loom.

I recently removed direct customer support for free users. I think it is necessary at some point if you work alone on a project otherwise it’d take too much of your time. Typebot has a Discord community. I redirect free users to the community support:

https://docs.typebot.io/guides/how-to-get-help)

Inspo Stories

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